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Consumer Protection

Consumer Tips

Junk Mail, Junk Faxes and Email Spam

UNWANTED E-MAIL (SPAM)

  • Do not open e-mail from people you do not know

  • Ask your Internet Service Provider what they do to prevent such e-mail

The Direct Marketing Association has on online form to reduce unwanted e-mail: www.e-mps.org 

JUNK FAXES

Unsolicited faxes are regulated by the Federal Communications Commission (FCC)

  • The law prohibits faxes from being sent to you without your permission

  • The exception to the law is if you have an established business relationship with the company sending the faxes

The law requires the sender of the fax to:

  • Specify date and time of fax, and identity of the sender

  • Show the telephone number of the sender's fax machine

  • In addition, the number must not be a 900 number

To file a complaint online, go to www.fcc.gov, or call (888) 225-5322

Helpful Brochures

Opting Out -- Reducing Junk Mail, Spam and Telemarketer Calls