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Bucks County Administration

Americans with Disabilities

Americans with Disabilities Act (Title I)

The Americans with Disabilities Act of 1990 is one of a series of federal laws designed to prevent discrimination. Title I of the ADA, the employment title, is designed to eliminate disability-based discrimination in the workplace.

Title I requires employers to give individuals with disabilities the same consideration for employment and career advancement that other individuals are afforded. In the process, employers may have to provide reasonable accommodations, which are changes in the workplace policies and procedures or the physical environment that enable individuals with disabilities to enjoy equal employment opportunities.1 To request a reasonable accommodation, under Title I of the ADA, please contact County of Bucks Human Resources, 50 North Main Street, Doylestown, PA 18901 or call 215-348-6546.

Americans with Disabilities Act (Title II) Policy

Title II of the Americans with Disabilities Act (ADA) provides that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity”. 42 U.S.C.A. §12132. Pursuant to that requirement, if you are an individual with a disability who needs an accommodation in order to use or participate in any County service, program, or activity of the County, you are entitled, at no cost to you, to the provision of certain assistance. The ADA does not require Bucks County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

If you require an accommodation under the ADA, it is recommended that you make your request as soon as possible or at least three (3) business days before your scheduled participation in any County service, program or activity. All requests for accommodation, regardless of timeliness, will be given due consideration and if necessary, may require an interactive process between the requestor and the Bucks County Title II ADA Coordinator to determine the best course of action.

To request a reasonable accommodation under Title II of the ADA, please complete the Request for Reasonable Accommodation Form and return it to:

Dr. David Damsker, Bucks County Title II ADA Coordinator
1282 Almshouse Road, Doylestown, PA 18901
Phone: 215-345-3318, Fax: 267-885-1326

If you need assistance completing this form, contact the Bucks County Title II ADA Coordinator.

Complaints alleging violations of Title II under the ADA may be filed with Dr. David Damsker, Bucks County Title II ADA Coordinator. A response will be sent to you after careful review of the facts.

1 Bureau of National Affairs, Inc., 2012

Americans with Disabilities (Title II) Act Grievance Procedure

This grievance procedure is established for the prompt resolution of complaints alleging any violation of Title II of the Americans with Disabilities Act (ADA) in the provision of services, programs, or activities. If you require a reasonable accommodation to complete this form, or need this form in an alternate format, please contact Dr. David Damsker, County ADA Coordinator. To file a complaint under the Grievance Procedure please take the following steps:

1. Complete the Complaint Form and return to Dr. David Damsker, Bucks County Title II ADA Coordinator, 1282 Almshouse Road, Doylestown, Pennsylvania 18901. Alternative means of filing complaints will be made available for persons with disabilities upon request. The complaint should be submitted as soon as possible but no later than sixty (60) calendar days after the alleged violation.

2. Within fifteen (15) calendar days of receipt of the complaint, the ADA Coordinator (or designated individual) will investigate the complaint, including meeting with the individual seeking an accommodation, either in person or via telephone, to discuss the complaint and the possible resolutions. Within fifteen (15) calendar days of the meeting, the ADA Coordinator (or designated individual) will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio. The response will explain the position of Bucks County and offer options for substantive resolution of the complaint.

3. If the response to the complaint does not satisfactorily resolve the issue, the complainant may appeal the decision within fifteen (15) calendar days after receipt of the response to Brian Hessenthaler, Chief Operating Officer, Bucks County, 55 East Court Street, 5th Floor, Doylestown, PA 18901. Phone: 215-348-6433. Within fifteen (15) calendar days after receipt of the appeal, the Chief Operating Officer (or designated individual) will have a meeting (either by telephone or in person) with the complainant to discuss the complaint and possible resolutions. Within fifteen (15) calendar days after the meeting, Mr. Hessenthaler (or designated individual) will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

This grievance procedure is informal. An individual’s participation in this informal process is completely voluntary. Use of this grievance procedure is not a prerequisite to and does not preclude a complainant from pursuing other remedies available under law.

County of Bucks
55 East Court Street
Doylestown, PA 18901
215-348-6000