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JOB TITLE:

Domestic Relations Officer Intern

JOB CODE:

534

DEPARTMENT:

Domestic Relations

UNION:

07

FLSA STATUS:

Non-Exempt

GRADE:

 


POSITION SUMMARY:

Professional Court Officer level position and is responsible for case management of an assigned caseload of child support and spousal support cases.  Major areas of assignment include, but are not limited to, support conference, support enforcement and bench warrant/investigative units or as office needs require.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • The understanding and application of support laws, The Rules of Civil Procedure and policies and procedures as established/followed by the Commonwealth of Pennsylvania and Domestic Relations.
  • Utilization of the statewide child support automation system known as PACSES and other various County automation systems.
  • Management of a heavy volume of assigned support cases.
  • Conducting conferences with case clients and attorneys for the purpose of establishing, modifying or enforcing support obligations and paternity.
  • Communicating verbally and in writing in a clear, businesslike and professional manner.Ability to prepare clear professional letters, reports, etc.
  • Analyzing financial records including, but not limited to, tax returns, paystubs, investment portfolios and bank records.
  • The application of State Support Guidelines.
  • Conducting pre-court case settlement negotiations/mediation with case clients or attorneys.
  • Conducting in-courtroom Officer duties as assigned.These include, but are not limited to, making recommendations to the Court; advising the Court on the case list status; answering case-related or procedural inquiries of the Court; testifying in Court as needed; and accurately recording the Court’s order when issued from the bench.
  • Performing “Officer of the Day” duties as assigned.These duties involve meeting with and properly handling the case inquiries of unscheduled “walk-in” clients.
  • Enforcing support orders entered by the Court.These duties involve correctly applying all appropriate automated and non-automated enforcement measures to any given case.
  • Responding to case inquiries from the Court, clients, attorneys, other agencies and the public.These inquiries may be by telephone, mail, computer, or in person.
  • Maintaining accurate and organized records.
  • Maintaining strict confidentiality or support case information and PACSES case data as required by laws, regulations and policies.
  • Follows State, County and Department security requirements, policies and procedures; understands and adheres to security plans, emergency procedures, and confidentiality policies; helps to provide a safe and secure environment for self, co-workers, and clients; takes measures to secure data and client information; keeps updated on all safeguards and security programs.
  • Additional duties include, but are not limited to, locating and contacting defendants; arranging voluntary appearances of defendants before the Court; preparation of case for hearing; negotiation with case clients regarding resolution of delinquent support order accounts; appearing in Court; and related case follow-up and enforcement related procedures as maybe appropriate or directed.
  • Will be assigned as a trainer as needed.
  • The performance of other duties and projects as assigned.

QUALIFICATIONS REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any combination of experience and training that affords the applicant an opportunity to gain the above listed knowledge, skill and ability.

  • Bachelor’s Degree in social science field.
  • Experience working in a Domestic Relations Office, especially casework experience and familiarity in the use of the PACSES automation system, is considered desirable but not necessary.
  • Ability to speak and write in a clear professional manner.
  • Ability to organize work, set priorities, analyze problems and arrive at logical solutions without the need for constant supervision.
  • Moderate computer-keyboarding ability in order to enter/retrieve data; perform word processing, etc. on personal computer (Windows 95 or higher).
  • Must possess a valid Pennsylvania Driver’s License and reliable vehicle.
  • Must meet minimum physical and medical standards to fulfill job responsibilities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to stand; walk; reach with hands and arms; and talk and hear.  The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee occasionally works in outside weather conditions.  The noise level in the work environment is usually moderate.

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Human Resources - Bucks County Courthouse Complex

50 North Main Street
Doylestown, PA 18901
Monday through Friday 7:30 am to 5:00 pm
Phone: 215-348-6546

Neshaminy Manor
1660 Easton Road
Warrington, PA. 18976
Monday through Friday 8:30 am to 4:30 pm
Phone: 215-345-3205

The County of Bucks is an Equal Opportunity Employer and has an EEO Utilization Report that is available through the Human Resources office or online.  Click Here for the Bucks County EEO Utilization Report.