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Office Manager

EXEMPT: Yes
DEPARTMENT: Tax Claim Bureau
UNION: 00
UPDATE: 10/29/2009

SUMMARY: Responsible for overseeing daily operations and staff functions of the Bureau  as defined in Pennsylvania Real Estate Tax Sale Law (1947) . Acts as department authority in Director’s absence. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Applies principles of accounting to implement financial controls over all accounting records.
• Supervises staff in their daily tasks that include but are not limited to collection of delinquent taxes; courteous processing of taxpayer inquiries and issues; monitoring bankruptcy, sheriff sales and agreement cases.
• Monitors deposits and disbursements to insure all procedures and proper accounting controls are adhered to.
• Implement Bureau policies and budget goals to maximize efficiency, minimize operational expense and service to taxpayer.
• Ensures account adjustments are justified and documented.
• Assists in disbursing information and guidelines to taxpayers to ensure their ability to comply with mandated lien regulations.
•  Responsible for maintenance of sale property documentation and distribution.
• Oversees supply procurement and inter-department activity.
• Communicates all staff, county collector, authority and public correspondence to Director. Concerning Tax Claim issues.
• Possess ability to read, analyze and interpret governmental regulations as specified in the Pennsylvania Real Estate Tax Law and the Federal Bankruptcy Law.
• Possess the ability to write reports, business correspondence and procedural manuals.
• Posses the ability to effectively present information and respond to questions from taxpayers, tax collectors and financial managers of taxing bodies.
• Possess the ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Possess a working knowledge of on-line computer applications.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Performs similar or related duties as required.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree in business or related field or four years’ related experience and/or training.  Must have demonstrated above average managerial abilities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; and talk or hear.  The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.