Government

Departments

Community Services

Consumer Protection


Consumer Tips

SALES - door to door

  • Don't let the salesperson in the door until you have seen proper identification and determined exactly what he wants. Magazine sellers must be licensed.
  • Don't be taken in by a smooth-talking peddler. Decide whether you really need what is being sold without losing track of what you can afford.
  • Be aware that you may be offered a flashy and impressive-looking product which is actually inferior to that sold in stores.
  • You should not make an immediate purchase no matter how attractive a deal the salesperson may be offering. Take time to compare his price with that of local stores.

Generally, you have the right to cancel a door-to-door purchase within three days of the purchase, if the item is sold for $25.00 or more. The seller must give you a written notice of that right, and must also tell you orally that you have that right to cancel. As long as the goods are returned in the same condition as when bought, you are entitled to a refund of your money. Keep in mind, however, that in order to get that refund you must be able to locate the salesperson or her business.

ABOVE ALL: DON'T BE AFRAID TO SAY "NO!"


Department of Consumer Protection /
Weights and Measures
Michael D. Bannon
Director
50 North Main Street
Doylestown, PA 18901
Phone: 215-348-7442
Fax: 215-348-4570
Canny Consumer Hotline 1-800-942-2669