Departments

Community Services

Consumer Protection

Weights and Measures Complaint/Concern Form

When you as a consumer make a purchase at a supermarket, gas station, delicatessen, or other retail establishment, do you ever ask yourself if that scale is weighing correctly? Did the prepackaged meat you just purchased have the correct total selling price on the label?Did you receive the correct amount of home heating oil in your last delivery? And the gasoline pump you just used to fill up your tank-did the gas seem a little more costly than usual?

The Weights and Measures inspector is constantly checking and re-checking all of these devices to make sure that any of these mechanical instruments does not malfunction because of normal wear and tear. It is the inspector's job to seek out and find these errors.

If you believe you have been "shorted," either at gas pump, a mulch/firewood sale, or even at the grocery market scale, the Weights and Measures department will look into your complaint. This form can be used for gas station complaints or suspected shortages, mulch, firewood, topsoil shortages, retail weighing issues, or register scanning issues (shelf price difference, etc.).

You can also fill out the printable form (click here), print and mail, fax or scan in and email with all your relevant documents.

Recipient	Weights and Measures Select Recipient ** For Testing ** Perfexion ** For Testing ** For Testing ** Public Information ** For Testing
Name:
Address:
City:
State:
Zip:
Daytime Phone
Email:
Do you wish to be contacted once the complaint is investigated and/or inspection is complete?	Yes No
If yes, please select the preferred method of contact?	Phone Email
Complaint Information
Company Name:
Address:
City:
State:
Zip:
Telephone Number/Business Contact:
Submission of this form serves as permission given to Bucks County Weights and Measures Inspectors to act on my/our behalf.
Pump Number:
Type of Fuel:	Regular Premium Super Diesel Kerosene
Do you have a receipt?	Yes No
My complaint/concern is as follows
Please provide copies of all relevant documents by using one of the following methods: Email to: weightsandmeasures@co.bucks.pa.us Fax to: 215-348-4570 or Print this document and mail it along with copies of your documents to: Department of Consumer Protection 50 N. Main Street Doylestown, PA 18901 Please be sure to label anything mailed and/or faxed with your name and the business name.