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Consumer Tips

INTERNET AUCTIONS

  • Internet fraud has skyrocketed
  • The safest way to buy something online is through the use of a credit card
  • Many credit card companies have special online credit cards which you can use that have the same protections as regular credit cards
  • Know who your are dealing with, and what the product is
  • Be very cautious when dealing with sellers in other countries. Limitations because of distance and legal systems can make resolution impossible
  • Always check the feedback pages on an auction site before buying or selling
  • Using an escrow agent is a great way to protect yourself, and the cost is marginal for the peace of mind
  • Prosecution on cases of Internet fraud is extremely difficult
  • Many auction sites have a complaint department set up to deal with problems

TO REPORT ONLINE FRAUD CALL (800) 876-7060
OR FILE ONLINE AT WWW.FRAUD.ORG

This is a clearinghouse that will send your complaint to the appropriate authorities.

 

Department of Consumer Protection /
Weights and Measures
Michael D. Bannon
Director
50 North Main Street
Doylestown, PA 18901
Phone: 215-348-7442
Fax: 215-348-4570
Canny Consumer Hotline 1-800-942-2669