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Longtime Domestic Relations Director Retires After 34 Years with County

January 2, 2019

FOR IMMEDIATE RELEASE
Contact: Larry R. King, 215-348-6413, lrking@buckscounty.org

               Lobianco

The Bucks County Commissioners this morning bid a fond farewell to Domestic Relations Director Laura LoBianco, who over 34 years rose from receptionist to the helm of a department that today leads all Pennsylvania counties in child support collections per case.

Ms. LoBianco, who is retiring next week, has served for 14 years as director of Domestic Relations, which collects more than $81 million annually on 10,000 support cases for more than 17,000 children. 

Over that time, she has restructured the office, overseen its move to the Justice Center, and implemented numerous innovations and efficiency-driven changes, including:

  • Forging an agreement early on with the Sheriff’s Department to serve domestic relations warrants, prompting a steep reduction in the number of outstanding warrants, which currently stands at fewer than 300;
  • Initiating the Domestic Relations Debit Card Payment Program, which collects more than $650,000 annually; and the First Time Payment Program, which has collected more than $1.6 million since 2007;
  • Creating a Client Services Unit, implementing imaging to digitize records, starting monthly evening office hours and helping transition the Domestic Relations Office to the Pennsylvania Child Support Enforcement System (PACSES); and
  • Improving office effectiveness through training and communications workshops for staff and the public.

“I would be a liar and a fool if I said I did all that by myself,” LoBianco said, paying tribute to her staff and other colleagues after receiving a proclamation from the commissioners. Domestic relations “is very hard work. It’s very emotional. You’re dealing with people’s money; you’re dealing with their children, so emotions run very high … I have an amazing staff. I have an amazing group of managers.”

She also thanked the county’s judges, court administrators and the commissioners for their cooperation with her office and its work, which, she said, helps ensure “that the kids we serve are able to play football, go to dance, eat (and) have clothes on their backs.

“That’s our number one goal,” she said, “and hopefully after I go, that will continue.”

LoBianco retires on Friday, January 11. Her successor has not yet been named.