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Human Services

Welcome to the County of Bucks Division of Human Services. Our vision is to support communities where all individuals and families thrive.  Our mission is to support and strengthen individual and family wellness through community connections, collaboration, integration, innovation, and responsible stewardship of resources.

The Division of Human Services oversees the following County administered programs: 


County of Bucks Human Services Department will hold three (3) public hearings on the
Human Services Block Grant Plan – FY 2021-2022

Public invited to attend (virtually) and input is encouraged

Tuesday, April 27th, 2021
12:00pm – 2:00pm

Zoom Access by Phone: 1-267-831-0333
Meeting ID:  961 4103 4524
Password: 096236


Wednesday, April 28th, 2021
10:00am -12:00pm

Zoom Access by Phone: 1-267-831-0333
Meeting ID:  941 2216 7869
Password: 317767


Monday, May 10th, 2021
5:00pm – 7:00pm

Zoom Access by Phone: 1-267-831-0333
Meeting ID:  951 3431 5400
Password: 092817

For additional information or if unable to attend please forward written comment to email: stkirby@buckscounty.org or call: 215-348-6302


  • Person Centered
    • We recognize individuals and families are knowledgeable regarding their strengths and needs.  Individuals and families fulfill a critical decision-making role in their own plans of care.
    • Supports and services are available at all stages of life and are customized to meet individual needs.
    • Individual choice is honored whenever possible.
  • Teaming and Collaboration
    • Individuals and families are best served through a team approach that is driven by them as active members.
    • We perform as one system.
  • Trust and transparency
    • We are trustworthy and accountable, honest and fair.
    • We are responsive to our community and are transparent with our operations and governance.
  • Culturally responsive
    • Policies, procedures, and actions reflect a system that strives for equitable access to prevention, intervention treatment, recovery supports, and positive outcomes.
    • Culture is respected, valued, understood, and celebrated.
    • Every individual is treated with dignity, consideration, and with the understanding that they have a right to be heard and contribute to their success.
    • Supports and services are provided with recognition of the unique experiences and needs of individuals.
  • Organizational Excellence
    • We value continuous quality improvement through monitoring our performance, adjusting based on data collection, and lessons learned.  We hold our partners to similar standards, when providing services and supports on our behalf.
    • We demonstrate “state of the art” knowledge and awareness of current research and conceptual approaches to practice.  We use emerging and advanced technology to support service delivery and positive community outcomes.
    • We are innovative, finding solutions when they are not immediately available, demonstrating creativity in problem solving, and adapting to changing environments.
    • We hire, train, support, and retain a professional, ethical, competent workforce whose own well-being and safety are valued.
    • We lead by example, consistently demonstrate integrity, and present ourselves to the public as professionals.

The Human Services Division works collaboratively with public and private agencies to identify barriers and gaps in services; coordinate programming for efficient and effective service delivery; and also advocates with legislators and government offices for adequate funding to meet the needs of County residents.

The Human Services Division administers the Human Service Development Fund Grants (HSDF) and the Behavioral Health Services (BHS) under the Health Choices Program. It is staffed with a Director, Finance and Administration Manager, IT Manager, two Co-Responders, a Resource Navigator, and a Human Services Development Fund Coordinator.

Please reach out if you are in need of help. We are available to connect you to services.  Contact Bucks Human Services Connect, “The Hub.” 

Call 215-348-6201 or Email TheHub@buckscounty.org

Check out our recent Newsletters!

Human Services 1st Edition, October 2020 Newsletter

Human Services 2nd Edition, January 2021 Newsletter

Code Blue Information - Code blue will be called whenever the temperature goes below 20 degrees, but may also be called with higher temperatures based on consideration of wind chill, precipitation, or other circumstances.   A code blue may be called for a single night’s duration in the event of extreme cold or other situation creating a public health risk. 

Bucks County Crisis Intervention Team (CIT) Task Force - For more information on the Bucks County Crisis Intervention Team, please contact Wendy Flanigan at 215-444-2882 or wflanigan@buckscounty.org

Now is the Time: Healthy Transitions - Mental Health Support for Youth and Young Adults in Bucks County, PA.The purpose of the Pennsylvania Healthy Transitions Partnership, also known as the Now is the Time: Healthy Transitions Grant, is to improve mental healthcare for young adults ages 16 to 25 (known as Transition-Age Youth). 

Special Needs Registry - Ready BucksThe Special Needs Registry has now been combined with ReadyBucks, the alert system powered by Everbridge. Simply sign-up, select your alerts, and on the information page, check any Special Needs you may have or additional assistance you may need. After completing sign-up, not only will emergency personnel be able to serve you better by having your information at their fingertips, but will also be able to check your status based on the alerts they send out.

Division of Human Services 
Bucks County Administration Building
55 E. Court St., 1st Floor
Doylestown, PA 18901

Monday through Friday
8:30 am to 4:30 pm
Fax: 267-885-1655

The Hub - Bucks County Human Services Connect

Phone Number: 215-348-6201   Email: TheHub@buckscounty.org 

Rachael Neff, LSW Director of Human Services
Phone: 215-348-6203 

Amy Crosson, Finance and Administration Manager
Phone: 215-348-6405

Shannon Kirby, Human Services Development Fund Coordinator
Phone: 215-348-6302

Division of Human Services 
Bucks County Administration Building
55 E. Court St., 1st Floor
Doylestown, PA 18901

Phone: 215-348-6201
Fax: 215-348-6204

Monday through Friday
8:30 am to 4:30 pm